Terms & Conditions
Rocket Originals owns and operates this Website. By using this website you agree to the terms and conditions set out below. If you do not agree to these terms and conditions please do not use this web site.
This document governs your relationship with Rocket Originals (“www.rocketoriginals.co.uk”). Access to and use of this Website and the products available through this Website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms of Service, these may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Our Returns Policy sets out the procedure for returning goods. By purchasing goods from this Website you agree to the conditions set out in the returns policy.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Please note that It is the customers responsibility to choose their correct size so If in doubt, or if you have any queries at all, contact us for advice as this will greatly lessen the possibility of returns.
The stated dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Rocket Originals retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions, prices and availability of goods which appear on this Website are accurate, errors may occur. If we discover an error in the price or availability of any goods which you have ordered we will inform you of this as soon as possible and give you the option of amending your order or cancelling it. If we are unable to contact you because the contact details supplied are incorrect, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition to the cost of the goods; such additional charges are clearly displayed at the checkout and included in the 'Total Cost'.
Upon receiving your order a standard authorisation check is carried out on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited and the transaction completed once authorisation has been received.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please email us if you have any complaints or comments.
The intellectual property rights of all content (including photographic images) made available to you on or through this Website remains the property of Rocket Originals and are protected by copyright laws and treaties around the world. All such rights are reserved by Rocket Originals. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise without seeking prior permission from Rocket Originals.
Rocket Originals shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the goods and/or any page of this Website.
We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website, i.e. due to essential maintenance.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice.
Disclaimer of Liability
We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding agreements between you and Rocket Originals.